JOB DESCRIPTION: Demand Planning
Location: Bangalore
- Responsible for service delivery of the areas assigned
- Responsible for alignment of processes within the Domain.
- Strategic planning and growth of the Domain.
- Act as a focal between the Local Management and the Business Partners.
- Ensure that the - Voice Of Customer- are rolled out for each of the processes within the Domain and do a root cause analysis for the dis-satisfiers.
- Drive initiatives in the management team and organizationally that contribute to long-term operational excellence
- Lead a high performing team of region to the next level by further developing and implementing recruitment, training, and retention strategies and programs
- Drives culture towards process dependency against People dependency
- Attracts, motivates and retains highly qualified individuals who are committed to delivering client and business results
- Promotes an atmosphere in which frequent, constructive coaching and feedback is the norm; personally and publicly encourages excellence in coaching and feedback
- To work with clients and create customized solutions for Supply Chain Analytics and other Business Analytics
- To create and industrialize Business Analytics products
Team Management
- Performance management of a team. Set goals for the team and conduct regular reviews and provide feedback
- Primary Appraiser for Direct Reports
- Secondary Appraiser for the Team Managers along with the Unit Managers who are the Primary Appraisers.
- Ensuring right and adequate rewards and recognition reaches high performers in the team as well as provide the excellent working atmosphere for both personal and career growth for the team
- Responsible for training needs identification of team and working with KM team to ensure that individual team members soft skill, technical skills and Certification needs are addressed and tracked
- Responsible for maintaining high employee satisfaction and employee morale.
- Will be responsible to manage a team
Stake holder / customer mgmt-
- Conduct regular operations review meetings with various stakeholders
- Work with the transitions and project management teams in ensuring specific task based implementations are accomplished as per the project plan.
Others
Manages special projects required or need to support ongoing delivery
Key Responsibilities
Solutions: Drive all Solutioning for Business Analytics including:
- Proposals
- Pricing
- Pilots / PoCs
- Transition and Ramp up
- Products and Practice: As a product and practice owner
- Create new products
- Industrialize and package products
- Drive technology build for the products
- Create processes and enablers for delivery of Analytics services
- Create sales and marketing collateral
- Provide knowledge and guidance to delivery on the products and services
- Business Development: Client presentations, account mining and development of new business
- Lead the Business Analytics products and solutions team to deliver the above
Key Relationships
- Clients
- Account Directors / Executives
- Analysts
PERSON SPECIFICATION
Experience
- 8-14 years experience with at least 5 years in Analytics
- Strong experience in supply chain analytics
- Experience in dealing directly with clients
- Experience in Solutioning
- Experience using Analytical tools
- MBA / another postgraduate degree
- Analytics certification or diploma a plus
Essential
- Strong supply chain analytics knowledge
- Experience in dealing with clients
- Strong communication skills
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