Capgemini - Industrialization Architect

Job title : Industrialization Architect - CIS

Location : Bangalore/Mumbai/Pune/Chennai

About Capgemini:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of theirbusiness needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

Capgemini in India comprises nearly 175,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli.

About CIS BU:

The Infrastructure Services business unit reflects this joined up approach combining Capgeminis consulting, infrastructure build and run capabilities in an integrated global sales and delivery model. The group provides cloud infrastructure projects and outsourcing services, including date centre, end user computing, service integration, cloud platforms and cyber security. It executes a range of projects including consulting, infrastructure transformation and optimisation and business change-led programmes.

The Industrialization team within CIS is responsible for creating, deploying and maintaining the groupassets and platforms. This includes creating product roadmaps, devising adoption and roll-out strategies and program governance to ensure assets become an integral part of operations.

Why Join Capgemini?

- The choices you make today lay the foundation for change tomorrow.

- Choosing Capgemini means having the opportunity to make a difference, whether for the worlds leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesnt look as bright as youd like, you have the opportunity to make change: to rewrite it.

- When you join Capgemini, you dont just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future.

- At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive Learning & Development programs. With us, you will experience an inclusive, safe, healthy, and flexible work environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in our Corporate Social Responsibility and Sustainability initiatives. And whilst you make a difference, you will also have a lot of fun.

The Opportunity:

Capgemini is seeking a Director level executive to be the Lead architect of our industrialization shared services function in CIS BU. The key responsibilities are as follows.

- Lead role as Enterprise tools and automation architect in the CIS Industrialization team.

- Drive AIOps and automation at scale developing use cases that drive productivity and business KPIs.

- Develop solutions for Hybrid cloud management covering public,private and on-prem infrastructure

- Participate in product roadmaps for various industrialization assets and platforms.

- Solutioning and reviewing automation and tools platforms both multi-tenant and dedicated.

- Modernization of delivery. SPOC for GBL led initiatives Delivery modernization such as GDO (Global Delivery/Digital Organization), integrated apps, infra tooling, data driven analytics.

- Be part of major change reviews and Major Incident management bridge calls to bring the Level 4 expertise in resolving major technical issues

This person will ADDITIONAL DRIVERS/MAIN KPIS OF THE ROLE.

- Client visits and customer demos.

- Analysts briefings and interactions with marketing teams for brand building

The candidate should have a builder and entrepreneurial mindset; the firm seeks not only a strong leader who can articulate a vision, but one who can also drive execution of that vision in a very concrete manner that results in tangible business outcomes (productivity savings, cycle time reduction, catalogue of assets)

The role demands a high level of autonomy; a strong appetite to drive change and overcome organizational complexity; and a high level of drive to build a business from its current strong foundations to a potential billion-scale business.

Additional Responsibilities Include (LIST 5-7; EXAMPLES PROVIDED):

- Product development inputs for new assets that move the needle further on AI and GenAI capabilities

- Supporting the continuous improvement of the existing capabilities of the platform

- Developing a set of go-to-market and internal automation assets

- Orchestrating the deployment of the offer in regional Center of Excellence, responsible for pre-sales and delivery

- Ensuring sales and delivery readiness; evangelize and train business developers and account executives on Digital Manufacturing and key offers

Our Ideal Candidate is expected to have the following:

- Enterprise tools and automation experience of architecting and managing platforms that are multitenant.

- ServiceNow ITOM, Splunk ITSI, Moogsoft/BigPanda, Dynatrace.

- 14-20 years experience with GSI/MSP and managed multiple customers.

- AIOps and automation at scale driving use cases that drive productivity and business KPIs.

- Experience on tools like Ansible, HP/MF-OO, industry grade orchestrators.

- Hybrid cloud management covering public,private and on-prem infrastructure.

- AWS and Azure public cloud native observability capabilities including marketplace and open source tools as well as SRE/DevOps principles.

- Drive product roadmap for various industrialization assets and platforms.

- Application management (APM) exposure on any of the tools such as Appdynamics, Dynatrace, Datadog, NewRelic, SignalFx.

- Solutioning experience in automation and tools platforms both multi-tenant and dedicated.

- Experience in handling Client visits and anchoring customer demos.

- Onshore experience and delivery in regions/market units preferred.

- This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset.

Key qualifications include:

- Strong customer orientation, decision making, problem solving, communication and presentation skills

- Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions

- Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies

- Ability to roll sleeves

- Strong executive presence and entrepreneurial spirit

- Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority