Position : Deputy Manager
No of Vacancies: 01
Department: Process Excellence - Forecast
Location : Rayala Tower, Chennai
Purpose of Role: CAMS is seeking an experienced and result-oriented Deputy Manager to support Process Excellence team on their day-to-day operations.
Responsibilities :
- Preparing accurate and timely forecasts in a high volume Mutual Fund Transfer Agent.
- Forecasts for all business partners and find solutions for improving metrics, along with making recommendations on how to increase or improve productivity
- Match staffing to workload arrival patterns, planning schedules, maintaining accurate staffing data, assisting with long-range staffing plans.
- Communicates and works with Staff members, Management, Human Resources.
Professional Skills:
- Experience with Workforce Management software.
- Ability to organize information and have attention to detail and accurately follow procedures.
- Analytical bend of mind
- Ability to work alone with minimum supervision and with others in a team environment, occasionally under time pressure and on several tasks at the same time.
- Good in communication skills
Experience & Educational Qualification:
- 7+ experience in Back Office operation preferably worked on workforce management.
- Graduate/PG; Knowledge on Statistics and modelling techniques.
- Proficient in Excel & Dashboard preparation.
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