Campaign Manager Role - FinTech

Hiring for Campaign Manager role with one of a leading MNC(fintech organization)- Chennai location

Core Responsibilities:

- Campaign Delivery Management

- Business Stakeholders Management

- Create and maintain an environment of consistently high-quality, error-free and timely execution of campaigns

Day-to-Day Responsibilities:

- Understand data requirement from the business users and translate the business requirements into technical requirements

- Estimate and communicate timelines to the business for campaign execution based on nature of request & current pipeline of work

- Follow campaign gating criteria and include only qualified campaigns in next month delivery calendar

- Coordinate with the Product team & DM Team and publish campaign delivery calendar and manage campaign execution as per the calendar.

- Constantly engage with the business contact to ensure that the deliverables meet the requirements to the recipient's satisfaction.

- Coordinate with other business functions including technology, credit risk and business teams

- Build a strong understanding of Citi systems and databases, data available in data mart & Production Server within the team

- Manage campaign infrastructure which includes campaign repository and customer contact history.

- Maintain and support Campaign Management Platform

- Publish a periodic summary of campaigns executed - identify opportunities for improving campaign targeting precision and ROI