Campaign Analyst - Telecom

This position description should represent your role and responsibilities at the time of recruitment, however due to the dynamic nature of our business, your job title, key tasks and responsibilities are likely to evolve over time.

Key Responsibilities

- This is a critical role that will service the Marketing functions for all customer campaign targeting, development, operation, reporting and insight.

Key Tasks

- Drive improvement to the process across marketing for campaign operations.

- Working closely with the Marketing functions, identify and prioritise campaigns to meet the company margin targets

- Working with BI, use predictive/propensity models for campaign targeting across churn, upgrade, margin and sales to improve efficiency of campaigns

- Increase operational efficiency through innovation and automation of campaigns

- Manage contacts per customer to ensure optimum efficiency of contact

- Execute and ensure commercial campaigns can deliver strong ROI or margin improvements

- Operate through SAS campaign management tools

- Provide campaign reporting and insight back to business for strategic improvement

Key Performance Measures

- Campaign list accuracy

- Timeliness of list delivery

- Stakeholder Satisfaction

- Campaign delivery metadata & reporting

- Team Engagement

Skills Required

- Strong Campaign operations experience

- Technical knowledge of SAS & Teradata SQL

- Strong relationship skills to run cross functional programs

- Customer Focus with commercial sense

- Excellent communications skills

- VB database skills (not essential)

Leadership and Culture

- Align organisation culture with business strategy, in particular customer focus and employee engagement

- Successfully lead a cross-functional initiative with significant stakeholders and outcomes

- Understanding of impact of own behaviour on cultural standards (actions speak louder than words)

- Actively encourages different perspectives to stimulate ideas and identify new opportunities

- Builds organisational talent for now and the future

- Is self aware, humble, and willing to get on with the job

- Holds self accountable for own and team’s results and behaviour, and stays positive and effective in challenging situations.

- Driven by the opportunity for positive impact, and will leave the business and people better than they found them. Makes things simple and relevant.

- Focuses efforts on collaboration and achievement of organisational outcomes, not personal gain. (e.g. non-hierarchical, small company mentality)

- Leads with their authentic self, not the power of their position. Says what they mean whilst maintaining respect for others.

If interested email your resumes to ga.prasin@gmail.com. Include the following details in your e-mail:

Current CTC - LPA
Expected CTC - LPA
Notice Period - Days (buyable/ non buyable)
Total Experience - Years
Relevant Experience in Campaign analysis - Years
Experience in SAS: Years

Please do not apply if you see this posting after 7 days of the posting date.

Amit Sinha
Manager (Vodafone)