California Burrito - Area Manager - Operations

About the Role:.

Our company is growing rapidly and we are looking for an enthusiastic Area Manager with management and operation knowledge for existing and upcoming restaurants.

THE IDEAL CANDIDATE:

- Area Manager is responsible for the overall Business operations of the allocated restaurants according to California Burrito operational standards and run profitable business.

- A majority of time is spent leading/guiding and coaching the team to meet customer expectations, achieving both bottom and topline objectives by the guiding ambition of our organization.

Mandatory Requirements to be met:

- QSR Experience is mandatory.

- Minimum 5 Yrs of Work Experience.

- Dedicated and focused on ensuring customer satisfaction.

JOB RESPONSIBILITIES:

- Leads Operational Excellence and the Guest Experience:

- Role models expected behavior and coaches' team on hospitality standards.

- Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations.

- Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner.

- Empowers the team to satisfy customer needs and resolve concerns.

- Removes barriers to delivering Hospitality behaviors during shift.

Builds Team Talent:

- Treats all team members fairly and with respect.

- Supports the training of new team members.

- Recognizes team members for team contributions.

- Holds team members accountable for their behavior and performance.

- Provides coaching to team members to improve performance.

- Provides communication to team about goals and performance.

Drives Sales Growth:

- Takes accountability for understanding all in store marketing promotions and provides inputs for national marketing on circle digital/print and other medium of marketing elements.

- Executes new product rollouts.

- Responsible for system growth as well new store sales.

Flexibility and Adaptability:

- Acts quickly to solve problems in area of responsibility.

- Provides feedback and suggestions to improve performance.

- Is flexible with work schedule as business needs.

- Understands and complies with all procedures and policies.

- Provide action plans to address issues and opportunities and effective execution of the same.

- Seeks to understand goals and results and how they personally contribute to them.

Plans and Communicates:

- Discusses issues with other support functions and prepares the action plan.

- Discusses the business plan and brings out the alignment.

- Involves entire team by communicating goals, results, and action plans.

Responsible and drive Bottom Line:

- Have a complete eye on each cost line and monitor each line restaurant wise to maintain the annual business plan lines.

- Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis and guide them to maintain the lines.

- Ensure that all allocated restaurants maintain these lines and facilitate them to earn bottom line incentive.

SALARY - Will depend on experience.

Upto 10LPA.

ABOUT THE COMPANY:

- California Burrito is a Mexican fast-casual restaurant chain with 100+ locations across India in Bangalore, Delhi/NCR, Hyderabad & Chennai.

- We are also the owners of India's first Hass avocado farm with >500 Hass avocado trees.

- The company was started in 2012 by 3 Americans and will reach 300 stores in the next 5 years.

- We are committed to providing honestly good food with transparent sourcing and high-quality ingredients.