California Burrito - Area Manager - Business Operations

JD: Area Manager

ABOUT THE POSITION:

Our company is growing rapidly and we are looking for an enthusiastic Area Manager with management and operation knowledge for existing and upcoming restaurants.

THE IDEAL CANDIDATE:

- Area Manager is responsible for the overall Business operations of the allocated restaurants according to California Burrito operational standards and run profitable business.

- A majority of time is spent leading/Guiding and coaching the team to meet Guest expectations, achieving both bottom and topline objectives by the guiding ambition of our organization.

- Looking for someone who is from QSR or FMCG industry

ROLES/RESPONSIBILITIES :

Leads Operational Excellence and the Guest Experience:

- Role models expected behavior and coaches' team on hospitality standards

- Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations

- Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner

- Empowers the team to satisfy Guest needs and resolve concerns

- Removes barriers to delivering Hospitality behaviors during shift

Builds Team Talent:

- Treats all team members fairly and with respect

- Supports the training of new team members

- Recognizes team members for team contributions

- Holds team members accountable for their behavior and performance

- Provides coaching to team members to improve performance

- Provides communication to team about goals and performance

Drives Sales Growth:

- Takes accountability for understanding all in store marketing promotions and provides inputs for national marketing on circle digital/print and other medium of marketing elements

- Executes new product rollouts

- Responsible for system growth as well new store sales

Flexibility and Adaptability:

- Acts quickly to solve problems in area of responsibility

- Provides feedback and suggestions to improve performance

- Is flexible with work schedule as business needs

- Understands and complies with all procedures and policies

- Provide action plans to address issues and opportunities and effective execution of the same

- Seeks to understand goals and results and how they personally contribute to them

Plans and Communicates:

- Discusses issues with other support functions and prepares the action plan

- Discusses the business plan and brings out the alignment

- Involves entire team by communicating goals, results, and action plans

Responsible and drive Bottom Line:

- Have a complete eye on each cost line and monitor each line restaurant wise to maintain the annual business plan lines

- Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis and guide them to maintain the lines

- Ensure that all allocated restaurants maintain these lines and facilitate them to earn bottom line incentive