Cafe Head of Training - eCommerce/Online Grocery

Cafe Head of Training - Online/Ecommerce company (Fastest growing online grocery store)

Company : Online/Ecommerce company (Fastest growing online grocery store)

Designation : Head

Salary Range : 10 LPA TO 20 LPA

Location : Mumbai

You will promote the brand image and culture through the use of targeted training activities by working closely with the brand and operations teams to identify where focus on product knowledge and brand understanding will foster a strong brand identity. You will then assist the HR Management and the Central Training team in coordinating training and development activities, championing training and development within the brand.

You will:

- Develop content of programs to meet the needs of the brand (digital as well as physical)

- Run on the Job training campaigns for the team enabling them to build a strong understanding around the food and beverage items being prepared and packed.

- Run certification programes for all the team members across levels to ensure the Zepto Caf org is uptodate and has a correct understanding for the fnb products being sold.

- Based on market needs, source appropriate training courses and materials suitable for implementation

- Deliver development training and support the roll out of programs, making recommendations for continuous improvement

- Manage the quality of activities and presentations to ensure high standard of training delivery

- Build the Zepto caf Training Org hiring strong training professionals across cities who are extremely hands on and can delivery OTJ trainings.