Key Responsibilities:
- Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background
- Ability to breakdown End to End process to identify automation/improvement opportunities and create an automation/transformation roadmap
- Should have delivered large scale end-end Process Transformation projects for global clients
- Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing digital solutions
- Excellent Communication skills, result-oriented, a self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large-scale transformation projects.
- Experience in the shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel
- The key responsibilities include driving the Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation
- Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals
- Clear thought process to lead, guide, and develop a team to provide services to a cluster of clients
- Strategic thinker leading the team
- Lead Business Excellence span across Operating Group / Delivery Region
- Own and deliver the Geo Automation in concert with respective delivery teams.
- Maintain team flexibility and skills to be able to support recovery work as needed.
Essential Functions:
- Transform the organization from a focus on conventional detection and containment to focused on best-in-class prevention
- Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence
- Implement systems and processes that deliver improvement toward 100% conformance to customer requirements
- Engaging with the Client process team and working on projects that improves client processes and drive client value
- Drive rigorous metrics related to the Balanced Score Card to evaluate performance and drive reduction in variability/defects in critical business processes
- Build relationships with other regions and global team resources in order to support identification, review, prioritization, and execution of key improvements opportunities/projects to drive result
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