BYJU'S - Assistant Manager- Program/Project Management - Sales Operations

Assistant Manager/Program/Project Management - Sales Operations

THE ROLE:

Team Lead/Assistant Manager - This role directly falls under the central operations vertical of the firm and is instrumental in extending critical support to the front-footed sales force of BYJU's.

This role is based out of Bangalore.

OVERVIEW:

Program/Project Management

- Catering to overall business requirements of a region/ product via appropriate and seamless allocation of

- Identifying development projects and coordinate with the relevant departments during the project life cycle

- Systematic and timely execution of projects

- Documentation of processes and maintaining project records

- Defining matrices for projects and process improvement and sharing the improvement reports and recommendations with management

Sales Support

- Ideating on and laying down robust processes and systems to aid the sales force.

- Execution/ implementation of new processes with ownership of end-to-end upkeep and maintenance

- Identifying scope to optimize existing processes in order to boost productivity of sales force

- Automate operations processes in order to enhance efficiencies and reduce manual dependence

KEY RESPONSIBILITIES:

Team Lead/ Assistant Manager has the following key responsibilities:

- Monitor project progress by tracking activity, resolving problems, publishing progress reports and recommending actions

- Ensuring timely support to frontline sales team

- Monitor process adherence and record and monitor deviations

- Coordination with internal and external stakeholders

- Define project requirements by identifying project milestones, phases, elements, resource planning and allocation

- Drawing business-relevant inferences by analysing raw data and sharing it with senior management

- Monitor project progress by tracking activity, resolving problems, publishing progress reports and recommending actions

- Examine risks and potentials for the business opportunities