Business Unit Head - Digital Channel - Motor Insurance - B2C

Business Unit Head - Motor Insurance - Digital Channel | B2C

- Act as the primary point of contact for insurers, negotiating terms, and securing the best deals for motor insurance products.

- Advocate for necessary enablers such as straight-through processing (STP) experiences, underwriting limits, and claims processes to streamline operations and enhance customer satisfaction.

- Drive discussions with insurers to develop tailored products, negotiate underwriting limits, and optimize claims processes to meet customer needs and business objectives.

- Develop and execute strategies to drive motor insurance sales growth, leveraging relationships with insurers and optimizing product offerings.

- Define customer journeys for motor insurance products, ensuring seamless experiences from purchase to claims settlement.

- Monitor sales performance, reconcile issuance numbers, and ensure timely commission payments.

- Define and optimize customer journeys for motor insurance products, incorporating insights from market research and customer feedback.

- Collaborate with cross-functional teams to implement enhancements to digital platforms, customer service processes, and claims handling procedures.

- Identify market trends, competitive landscape, and emerging opportunities to enhance the company's market position.

- Provide guidance and support to team members, fostering a culture of innovation, collaboration, and continuous improvement.