Business System Analysis - IT

business system analysis

Role & Responsibilities Overview:

- Support in rate implementation in policy servicing tools, run UATs, prepare reports and troubleshoot issues in complete rate deployment cycle

- Co-ordinate and collaborate with other stakeholders in the process to produce desired outputs

- Emphasis is on analyzing the structure of a business, its technology adoption and goals

- Structure solution to address business objectives and problem solving

- Translate stated or implied client needs into researchable hypotheses

- Formulate ways for businesses to improve based on research

- Develop sophisticated analysis plans to evaluate those hypotheses given data and resource availability, time, etc.

- Effectively guide the team around problem structuring and use of tools and techniques to carry out project deliverables

- Develop long-lasting, trusted advisor relationships with clients

- Manage business uncertainty and secure new opportunities within existing account relationship

- Assess customer needs, pain points, behaviors, activation levers, headroom for growth, value propositions, etc.

- Manage day-to-day project operations, serve as the functional and domain expert on the project team to ensure that they meet client expectations

- Provide quality oversight on deliverables prepared by the project team before submitting to client