Business Risk Operations Manager

Job Description:

- The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program

- Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management

- Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy

- Lead / participate in strategic initiatives viz. control performance enhancement, etc

- Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures

- Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed

- Pro-actively identify any monitoring breaks and suggest enhancements

- Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative

- Ensure 100% delivery is achieved as per the agreed SLA

- Manage a strong stakeholder connect through regular touchpoint meetings

Team Management Responsibilities:

- Handle a team and ensure appropriate coaching & support is provided

- Foster an environment of learning and development

- Drive a strong emphasis on adherence to Citi culture, leading by example

- Ensure a robust performance management system is followed

- As a successful candidate, you'd ideally have the following skills and exposure:

- 10+ years of relevant experience in Operational Risk, etc. including team management

- Experience in working with the various risk and control systems and reporting requirements

- Excellent verbal and written communication skills

- Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups

- Demonstrated understanding of operational risk and gap identification

- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

- Self-motivated and detail oriented

- Exhibit problem-solving and decision-making skills

- Flexible to work in night shifts