Business Performance Modelling Manager

Manager-Business Performance Modelling (BPM)

MNC Shared Services BU

Location-NCR

Accountabilities:

- Assist the country practice teams in design and build of new MS Access, MS Excel and VBA applications

- Assist the country practice teams with testing and documentation of MS Access / Excel / VBA Applications

- Assist the country practice teams in code reviews and bug fixes

- Manage a team of ~20 people

- Measure, monitor and improve client service by guiding team members and driving excellence in service delivery

- Work on and manage several large- to- medium-size projects

- Ensure smooth service delivery within the defined geographical / competency area

- Focus team on key priorities and ensure that team members deliver quality service as per client’s needs and priorities

- Partner with internal and external clients to improve processes

- Work with project leaders to analyze resource needs and gaps, and devise alternative ways forward

- Assign people to projects based on their skills, career goals and client’s expectations

- Produce assignment budgets and timetables, and manage delivery against them

- Provide team members with accurate and useful guidance in technical areas of high-risk and complexity

- Act as a counselor for team members

- Participate in goal setting, performance appraisal and management of the team

- Identify L&D requirements of team members; plan and conduct training and knowledge sharing sessions for the team

Competencies / Skills

Must Have:

- Highly numerate and analytical individual, preferably with an excellent academic record and a degree in computers, engineering, economics, sciences, or accounting & finance

- Excellent MS Access skills with a proven experience of building complex MS Access applications using forms, queries and visual basic code

- Advanced MS Excel and VBA skills

- Very strong relational database (SQL Server) design and build skills

- Working knowledge of Visual Basic Editor and Visual Studio 2005/2008

- In-depth understanding of Software Development Life Cycle

- Proven experience in estimating, planning and managing technology projects

- Strong communication and interpersonal skills

- Leadership and relationship management skills

- Strong business acumen

Good to Have:

- Visual Basic skills

- Basic knowledge on MS Visio VBA

- Basic knowledge of business intelligence and analytics tools like Spotfire, Tableau and Qlikview

- Knowledge of C# .NET

- Any Microsoft certifications

- Experience in testing methodologies and using testing tools

Education & Experience:

B Tech with 7 to 10 yrs of experience providing database and reporting solutions using applications such as MS Excel, Advanced Excel, MS Access, VBA, SQL Server, SQL, Reporting

MBA (03/04/05) with 8 to 10 yrs experience - in a KPO/ Captive/ Shared Service environment / IT Firms / BPO

- Should be handing a team of at least 10-15 + members currently

Please mark subject line as 'Manager Business Performance Modelling (BPM)' and mail to arvind@leadsearch.biz