Business Partner LogOps - FMCG

Company Overview :

Mondelez India Foods Private Limited (Formerly Cadbury India Ltd) is a part of Mondelz International, Inc. (NASDAQ: MDLZ) family of companies, which comprises the global snacking and food brands of the former Kraft Foods Inc. following the spin-off of its North American grocery operations in October 2012. Kraft Foods acquired Cadbury Plc in 2010. The combination of Kraft Foods and Cadbury created a global powerhouse in snacks, confectionery and convenient meals. Kraft Foods had two very different portfolios which would benefit from being run separately. Hence Kraft Foods split in to two companies on October 1, 2012, with focused portfolios: Mondelez International: A global snacking business Kraft Foods: A North American grocery and beverage business.

Describe the broad function and scope of the position:

Serves as the key IS liaison and partner to the AP Logistics & Operation business function. Leverages expertise in technology, knowledge of the broader LogOps business solutions and global platforms; and deep understanding of LogOps business processes to engage and influence LogOps business partners in delivering business results and LogOps technology solutions. Serves as the voice of AP LogOps to IS organizations ensuring appropriate support and services are provided to meet business/functional objectives and service level agreements.

Describe the primary responsibilities of the position in order of importance and identify % of time spent on that responsibility: Percentage of Time:

- Engage and influence AP LogOps Stakeholders on process and technology decisions aligned to global strategies, processes and solutions

- Work collaboratively with peers within the Global LogOps CoE and the broader IS Organization.; along with AP LogOps, Global LogOps and BPE to develop multi-year business process & technology roadmaps along with corresponding investment portfolios

- Understand deeply the capabilities of the LogOps solutions, data within the LogOps solutions and the product roadmaps

- Know the business strategies for AP LogOps and translate them into business capabilities and functional requirements

- Participate in the planning and coordinating of IS projects aligned with Global IS and Global LogOps strategies in support of AP LogOps business requirements

- Plan and coordinate cutover activities of Global LogOps systems and major cross-functional implementations impacting AP LogOps

- Identify process/technology improvements leading to AP LogOps and overall MDLZ cost reductions and service quality improvements

- Plan and coordinate software upgrades/maintenance as required and communicate planned system outages to all key AP LogOps stakeholders

- Identify root cause of issues/disruptions to daily operations of AP LogOps business systems

- Lead the coordination of appropriate LogOps-related initiatives, such as process migration, technology enablement of LogOps Process delivery, service level commitments from a technology point of view etc.

Internal and external contacts:

Critical relationships required with the following internal & external individuals/organizations:

- Internal

Peers within the Global IS LogOps CoE and other team members within the broader IS organizations

Global LogOps Process CoEs Teams (OTC/STP Transformation & Customer Logistics Development)

- External

AP IS Help Desk

All other IS Strategic Partners as required

Accountability: describes the scope and size of the key areas for which the position has responsibility.

Examples include: net revenue; annual department/operating budget; annual sales volume of unit; and other numbers which reflect the nature of the work.

COMPETENCIES/ABILITIES: These are key observable/measurable skills, knowledge and behaviors required that contribute to successful performance in the position. (e.g., drive for results, customer focus, etc.).

- Ability to influence and engage others

- Ability to build and maintain productive working relationships with stakeholders and colleagues

- Strong written and oral communications skills

- Professional maturity & good business acumen

- Ability to cultivate an environment focused on customer satisfaction, co-operation and trust

- Ability to lead internal and external resources through influence

- Ability to see beyond current situations towards higher level process/systems improvements

- Strong systems aptitude and strong business process understanding

- Strong problem solving skills with ability to see beyond the obvious

- Deep understanding of the following Logistics & Operations related processes:

- Warehousing Management (manage inbound/outbound, stocks, pallets, yard, labor, traceability, value added services, performance metrics)

- Transportation Management (design loads, tender loads, manage customs Import/exports, freight accounting, private/dedicated fleet, performance metrics)

- Use of EDI-type data exchange with 3PL's

- Touch points with OTC/Order Management processes such as Order fulfilment and Inventory reservations, Inventory shipment, Global Available to Promise checks, Returns Order processing etc.

- Touch points with Supply Chain Planning processes such as Supply Forecasting.