Business Partner - HR Operations - BPO/ITeS

As a senior HR business partner, you are responsible to interpret the HR strategies, policies, guidelines, and programs for the HR specialty areas like employee rewards, compensations, benefits, performance management, employee relations, and other technical HR duties.

KEY ACTIVITIES:

- Business Partner with business units to integrate people strategies with overall organizational strategy.

- Provide HR consulting services to Centers as it relates to human resources programs and policies, often encompassing all areas of human resources.

- Provide policy guidance and interpretation; recommend and implement changes as needed.

- Analyses trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

- Ensure that people's plans are aligned with global direction and shaped for regional/unit needs.- With Centers of Excellence, design solutions and, working with the business leaders, lead and drive delivery of the people plans and monitor progress and impact using milestones and KPIs.

- Use the people plans as a context for effective implementation of people management disciplines such as compensation and benefits, succession planning, people development, and performance management to achieve business goals.

- Gather and analyze relevant data, trends, and patterns and identify gaps and priorities, particularly in the areas of talent management, performance management, workforce planning, strategic recruitment, and capability development.

- Leverage the HR function to deliver effective and customer-focused HR Operations.

- Manage the organization's global performance management program, including communications, training, and monitoring.

- Play a key role in ensuring coherent implementation of people plans and processes across the units within their area and ensuring they align with global direction.

- Ensure efficient processing of HR administration for the client groups.