Business Operations Manager

Responsibilities:

Strategic Planning & Execution:

- Partner with leadership to develop and implement operational strategies that support business objectives.

- Analyze market trends and identify opportunities to improve efficiency and profitability.

- Develop and maintain key performance indicators (KPIs) to track progress and measure success.

Process Optimization & Improvement:

- Continuously analyze existing business processes to identify areas for improvement.

- Lead process improvement initiatives, streamlining workflows and optimizing resource allocation.

- Implement new processes and technologies to enhance efficiency and effectiveness.

Project Management:

- Manage and execute multiple projects simultaneously, ensuring they are delivered on time, within budget, and meet established quality standards.

- Develop project plans, timelines, and resource allocation strategies.

- Track project progress, identify and mitigate risks, and communicate updates to stakeholders.

Data Analysis & Reporting:

- Collect, analyze, and interpret data to gain insights into operational performance.

- Generate comprehensive reports and presentations to communicate key findings and recommendations to leadership.

- Utilize data-driven insights to inform strategic decision-making.

Cross-Functional Collaboration:

- Foster a collaborative and results-oriented work environment across all departments.

- Serve as a liaison between various teams, ensuring seamless communication and alignment towards shared goals.

- Provide guidance and support to other departments on operational best practices.

Qualifications:

- Degree in Business Administration, Engineering, or a related field (or equivalent experience).

- Minimum of 6-10 years of experience in business operations or a related field.

- Proven track record of successfully implementing process improvements and driving operational efficiency.

- Strong analytical and problem-solving skills with the ability to identify and resolve complex challenges.

- Excellent communication, interpersonal, and collaboration skills with the ability to influence and build relationships with diverse stakeholders.

- Proficiency in project management methodologies and tools (e.g., MS Project, Asana).

- Strong analytical skills and experience with data analysis tools (e.g., Excel, Power BI) (a plus).