Business Manager - Sales & Service - FMCG

Business Manager-Sales & Service

The position holder will be managing a team of 10-20 individuals

- Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients

- Build and manage productive, professional relationships with clients

- Hire, Train and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs

- Ensure prompt resolution of client complaints

- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions

- Daily 2-4 in person meetings (F2F) with clients onsite

Critical Skills of a Suitable Candidate :

- Application of sales techniques

- Quick thinking and problem-solving

- Verbal communication with active listening

- Vision and foresight to create new opportunities for customer

- Team Management & Interpersonal skills

- Data Interpretation & Reports Management