Business Manager - Retail

Sales Planning: Business Plan Formulation

- Contributions include developing retail strategy, creating functional P&L activities, setting annual business targets, and optimizing manpower.

- Performance measures include annual business plan effectiveness and year-on-year business growth.

- Evaluation and Control: Conducting Business Performance Reviews

- Contributions involve monitoring financial performance, implementing reporting mechanisms, and taking corrective action.

- Performance measures include adherence to the business performance review calendar and deviation from target achievement.

Network Expansion:

- Contributions include approving expansion plans, monitoring store expansion, and supporting new stores.

- Performance measures include expansion schedule, market penetration percentage, and customer satisfaction score.

Retail Operations: Franchisee Management

- Contributions involve engaging with partners, managing partner issues, and building stakeholder relations.

- Performance measures include adherence to stakeholder management policy and franchisee satisfaction score.

Retail Operations: Retail Marketing: Budget Allocations

- Contributions include approving marketing plans and budgets.

- Performance measures include annual marketing calendar, sales increase, and customer satisfaction score.

Retail Operations: Field Sales Operations Management: Franchisee Operations and Financial Planning

- Contributions involve providing approvals for interventions aimed at improving stores, franchisees, or regions.

- Performance measures include adherence to operations management policy and timelines.

Sales: Retail Operations: Scheme Management

- Contributions include providing inputs for nation-wide schemes and designing regional schemes.

- Performance measures are not explicitly stated but likely include scheme effectiveness and sales impact.