Business Manager will Shape the company's direction by interacting with all departments to incubate and drive differentiation projects, and drive improvement initiatives
Illustrative projects that the team is working on: setting up a fashion services marketplace, setting up an internal MR / Voice of Customer service line, driving differentiation projects like scheduled deliveries / alterations, operational improvements at the call center
Team : Team is a mix of people to mirror the overall org- so it has people from tech (product managers), usability experts, fashion and retail professionals, supply chain experts and a pool of Business Analysts who provide generalist problem solving and project management skills.
What we are looking for :
- First and foremost, problem solving ability- they will be dealing with a very ambiguous set of problems (eg, setting up fashion services marketplace)
- Very action oriented (we will have a bunch of things that keep coming up- taking them to closure is a critical skill)
- Strong project management skills and communication / influencing skills.
- Tech orientation is a must; past background in tech is not mandatory but preferred.
Responsibilities :
- Define business problems and define key metrics and indicators for measurement
- Conduct analysis for assigned business problem by collecting data from all internal and external sources and perform analysis to get answers to business questions.
- Put together excel models for business scenario analysis
- Conduct Market research for an assigned topic to dig out relevant data and analytics
- Deeper analysis of consumer behaviors & trends, by reviewing the internal & external data
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