Business Manager - Internet/Online

Key Responsibilities :

- Revenue maximization and achievement of business targets by improving client Renewals and Upsells

- Act like a consultant to the clients and ensure high level of client satisfaction through personalized solutions and issue resolutions

- Capturing key process and product feedback for client experience improvements through data analysis and RCAs

- Drive quality service demonstrations by team on video meetings

- Regular team trainings and audits to maintain service quality

Critical Skills of a Suitable Candidates :

- Excellent Team-handling skills

- Good verbal and written communication

- Able to multi-task well

- Effective decision-making abilities

You Can Apply if you possess:

- MBA or any equivalent degree from Top tier colleges

- Minimum 1-2 years of work experience in team handling roles, preferably in client servicing and product selling.

- Channel Sales

- B2B Sales

- Client Retention