Job Description:
We are seeking an experienced General Manager to join our dynamic team. The ideal candidate will have 2 to 4 years of project management experience, with a focus on Remittance and Customer Experience projects. Knowledge of the BFSI sector is a strong asset.
Responsibilities:
- Develop detailed project plans outlining tasks, timelines, and resource requirements.
- Coordinate project activities, ensuring timely completion and delivery within scope.
- Act as the primary point of contact for internal and external stakeholders.
- Communicate project progress, risks, and issues to ensure transparency and alignment.
- Identify, assess, and mitigate project risks to ensure successful project delivery.
- Implement contingency plans as needed to address unforeseen challenges.
- Collaborate with cross-functional teams to allocate and manage project resources effectively.
- Implement quality control processes to ensure deliverables meet or exceed client expectations.
- Conduct regular project reviews to assess and improve overall project quality.
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