Business Intelligence - Internet/eCommerce

Designation : Manager/ Sr. Manager - Central Business Intelligence Team

Location : Gurgaon

Organization : Leading Internet/Online MNC

Job Description

- Analyse business performance for our global classifieds group.

- Develop insightful analysis about trends and their strategic implications.

- Prepare effective presentations for C-level audience. Develop story lines, collect data/input, visualize and make complete presentations

- Conceptually design, execute and embed analysis that support strategic planning and decision-making with external sources and internal analysts.

- Manage qualitative and quantitative studies in a structured way, suggesting areas of improvement and identifying opportunities / threats based on internal and external data sources, market trends and user behavior in an effort to strengthen efficiency and provide strategic direction.

- Work with business units to design and implement strategic initiatives, which will drive acquisition, activation and retention of users based on identified trends and insights.

- Generate strong stakeholder engagement, in particular by:

- Developing stakeholder learning plans for key categories with the objective to deliver business results.

- Co-owning and helping drive department's progress towards its targets.

- Proactively identifying insights needs.

- Promoting approaches that involve customer immersion elements where possible.

- Communicating insights in a compelling way, through presentations and workshops where appropriate, to generate increased ownership.

- Build and Lead a team of 5 – 7 analysts/ sr. analysts who are equally adept in the above areas.

- Responsible for the talent development agenda of the team

Education, Skills & Experience:

- High Potential with minimum 5+ year’s data mining, analytics or Business Intelligence experience.

- Experience in a top-tier strategy consulting firm (BCG, Bain, McKinsey) is a strong plus.

- Experience working in C2C/classifieds industry is a strong plus.

- Experience with web metrics and customer lifecycle funnel (Acquisition, Activation, Retention, Resurrection).

- Strategic thinking and detail orientation: ability to see the forest, and also diagnose a tree’s health.

- Comfort with ambiguity and frequent context-switching in a fast-paced environment.

- Exceptional communication skills, both written and verbal. I.e., whether in PowerPoint or an elevator pitch, you need to translate complex concepts into layman’s terms and influence both peers and senior leadership. This position will work directly with senior leaders in the organization and will be tasked to communicate complex technical findings in an easily digestible manner

- Extensive Excel skills. Experience building statistical models and scenario planning is a strong plus.

- Experience with SQL, a major software engineering language, or any major statistical package (ie, SAS, R) is required.

- MBA or technical/quantitative master’s degree from a top-tier institution is required. (Or equivalent work experience).

- Excellent analytical skills - ability to understand and interpret data within the context of the business - solve problems and distill data into actionable recommendations.

- Demonstrated ability to work across cross-functional teams; independently and proactively

- Intellectual and analytical curiosity – initiative to dig into the “why” of various results

- Desire to learn new technologies and grow analytical skill set

- Comfortable working across multiple timezones & tight deadlines