Business Head - Unsecured Lending - Business Loans & Personal Loans

Key Responsibilities :

1. Looking for senior professionals with substantial experience and proven track record in scaling up BL and PL business.

2. As BH, the responsibility will be scale up the current book size and expand the business in tier 2 and tier 3 cities.

3. The person will be responsible for setting up systems & processes for sales targets & delivery, recruitment & retention, manpower allocation as per relevant norms, training & development of team, capability building of field force.

4. Proper compliance & adherence to policy. Manage key accounts and critical clients. Effective Management of Outsourced Staff & Other Agencies (Legal, Technical, FI Agency, RCU and Operations).

5. Maintaining turnaround time (TAT). Create working plan for volume scale up with profitability for meeting defined targets.

6. Conduct trend analysis, benchmarking competitors, identify best practices with success & failure metrics. Seek inputs from across various functions for ideas on transactional & transformational changes and check feasibility & alignment to create future road maps.

7. Demonstrate sound knowledge of systems, processes, and business and financial modelling.

8. Develop and enhance channel sales & support functions - DSA/Connectors/Direct Business/ Contact Centres.

9. Develop & implement overall collections framework. Preparing a detailed input for P&L and budgets.

10. Business, branch & employee level profitability. Closely associate with all support groups. Operation to seek support in driving branch business & processes.

11. Participate in recruitment process to identify the right talent for various positions within the business Establish team performance metrics and expectations and regularly review performance Identify training needs provide skill based training to enhance capabilities of team

Mandatory: Should have managed a large team ( at least 200 on rolls and 500+ contractual staff) and handling monthly disbursal of approximately 200 CR of each product segment.