Business Head - Retail

Key Responsibilities:

- Strategic Leadership: Develop and execute strategic plans to drive retail growth and profitability in Mumbai. Identify and capitalize on market opportunities, trends, and challenges.

- Operational Excellence: Oversee day-to-day retail operations, ensuring high standards of customer service, operational efficiency, and compliance with company policies.

- Team Management: Lead, motivate, and mentor a high-performing team. Foster a collaborative and results-driven work environment.

- Program Management: Manage and execute key programs and initiatives aimed at improving operational processes, enhancing customer experiences, and achieving business objectives.

- Business Development: Drive business development efforts, including identifying new business opportunities, optimizing store performance, and expanding market presence.

- Financial Oversight: Monitor and manage budgetary performance, including revenue, expenses, and profitability. Implement cost-control measures and financial best practices.

- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including suppliers, partners, and customers. Represent the brand effectively in the market.

- Innovation: Stay abreast of industry trends and best practices. Implement innovative solutions to enhance customer satisfaction and operational efficiency.

Qualifications:

- Education: Bachelor's degree in Business Administration, Retail Management, or a related field. An MBA or advanced degree is a plus.

- Experience: 8-10 years of experience in retail management, with a proven track record in program management or a similar strategic role. Experience in leading retail operations in a dynamic market is essential.

Skills:

- Strong strategic and analytical skills with a data-driven approach.

- Excellent leadership and team management abilities.

- Proven ability to drive business growth and manage complex projects.

- Exceptional communication and interpersonal skills.

- Ability to thrive in a fast-paced, high-pressure environment.