Business Head - Retail

Industry : Retail

Category : Operations

Skills : Sales Operations

Job Description :

- Our client is looking to bring on board a transformational and disruptive Regional Business Head.

- The incumbent is expected to lead the entire offline retail team in the region and anchor the piece of people engagement.

Client Details :

Our client is in the top Retail companies in the India. They have a strong presence with great established brands. They are growing at a very fast pace in the Indian markets. They are looking for someone who can contribute to/head their "job type" team.

Description :

- Establish strategy and best practices for staff to ensure achievement of overall business objectives

- Proactively manages and reviews the performance and progress of Zonal Managers and their regions, sets objectives and targets; works with the team to develop individual training plans

- Takes a lead role in building a strong sales management culture with the operations team; spends time coaching the team, identifying skills and opportunities for development; provides advice and guidance on shop manager issues when needed

- Recruits, trains and develops staff ensuring adherence to Mind's HR systems and procedures

- Works with the HR Business Partner to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to.

- Chairs disciplinary, grievance, capability hearings and appeals as required

- Ensures that the retail operation complies to all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business

- Spends time in shops with retail shop teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies; maintains the corporate identity of Mind in a11 shops and related initiatives

Profile :

- The ideal candidate will bring on the ability to help scale up the operations, build a strong team and build a culture of customer focus.

- This role requires to work along cross-functional teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment.

- The role is required to deliver on daily numbers, short-term goals and long-term strategy set by business. Meeting these milestones would be critical to create success.

Job Offer :

- Along with an attractive package, you will have the opportunity to play a significant role in the company

For a confidential discussion about this role please contact Saniya Khanna on +91 124 452 5421

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