Business Head - Real Estate/BFSI

The role requires to scale to multicity locations and have a strong lead conversion ratio in a fast paced start up environment. This is a 0 to 1 product which has the need to detail every process step in customer journey. The role would require strength in process management and lead funnel management through Operations, Sales Development

and Retention of clients. Excellence in Process and Program management would be foundational for success in the role.

Support to do this role:

- The leads for inside sales team will be generated through the company Platform. The prime responsibility for lead generation and flow will be with the product team, the product managers for which report to Product Head.

The Business head will have adequate support in lead generation and the supply side of this business.

Target Industries / Scope:

- B2B companies with 100 to 200 inside sales process

- Brokerage firms working at Large scale (topmost person)

- Process oriented work in large scale companies

Key stakeholder / teams:

- Ops Head

- SD Head

- Customer Success Head

- Program Manager

- QC Manager

Lead Management - Lead Funnel, Lead Score, Lead Timeline

- Repeat customers.

- Reports and Dashboards to drive.

- Lead Management Related

- Agent Productivity

- Customer Retention