Business Head - Real Estate

Business Head - Real Estate

Role & responsibilities:

- The role would require strength in process management and lead funnel management through Operations, Sales Development and Retention of clients. Excellence in Process and Program management would be foundational for success in the role.

- Ability to run a large and complex TC Sales / Ops. Process and work at the micro level with the teams to manage strength in the process.

- Experience of having worked with sales team / supply for contribution to revenue generation.

- Strong process development & efficiency management experience

- Experience of having worked with Product / to build solutions for enhancing user experience.

- Managing multifunctional team Like ops / sales / SD / process etc

- The business requires to scale to multicity locations and have a strong lead conversion ratio in a fast paced start up environment

Preferred candidate profile:

- B2B companies with 100 to 200 inside sales process

- Brokerage firms working at Large scale (topmost person)

- Process oriented work in large scale companies

Assessment Parameters:

- High conversion rate by Agents

- Repeat visits for each lead shelf life of leads min. 2 months.

- Repeat business/ Retention of client.

- Improving the conversion funnel & making the tele-sales process effective

- Driving supply growth working closely with sales team

- Drive high retention and volume from each developers.

- Initiatives to drive a higher target and deliver better quality.

Key Metrics to track:

- Lead Management Lead Funnel, Lead Score, Lead Timeline

- Repeat customers.

Reports and Dashboards to drive:

- Lead Management Related

- Agent Productivity

- Customer Retention