Business Head - Matrimonial Site - IIM/MDI/ISB/FMS

Department : Matrimony Bazaar

Job Title : National Head Bazaar

Reporting to : CEO

About Us :

- Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000+ associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and are complemented by 150+ company owned retail outlets. Its flagship products are BharatMatrimony, CommunityMatrimony and EliteMatrimony in the matchmaking business, with over 2.5 million active members availing these services.

- The company is in its pre IPO stage and is expanding into a $ 54 billion marriage services market. Matrimony.com's current offerings in the marriage services business are Matrimony Directory, Matrimony Photography and Matrimony Bazaar.

- Matrimony Bazaar is a service backed up by the world's most trusted matrimony brand. It offer services on a Relationship basis to help clients avail wedding services at the best rate .They have tie-ups with wedding service providers across multiple categories like apparel, star hotels, Jewellery& accessories, Wedding venues, stage decor, professional photography & make-up, catering, and honeymoon package.

- Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about start-ups, an experienced and entrepreneurial leader with a strong work ethic- If yes, this opportunity will appeal to you.

Role Summary :

Responsible for Business Development, Marketing, Sales, Product and Service Operations of the business. This position will collaborate and work closely with all supporting functional teams to develop a new business that caters to building strategy, budgeting and stream lining financial resources, creating visibility, customer lifecycle management, generating sales and revenue.

Key Deliverable:

- Develop and lead the business team, customer service team, service quality and service delivery teams and Relationship Management team in sourcing, managing and implementing new business opportunities.

- Build, retain and groom a strong team of 5-6 regional heads

- Responsible for developing a business, executing action, driving revenues from various channels.

- Ensuring targets for the team are met on a regular basis.

- Constantly building avenues for business growth.

- Create blueprint and budgeting for driving business.

- Proficient in accounting for profitability.

Core Competencies :

- An experienced leader, who understands both the customer buying process and sales methodology to be accountable for business growth.

- Should have ability to identify, improve, measure, monitor and audit process metrics to deliver superior service quality significant independent judgement and rigorous analytical capability.

- Aggressive sales mindset

- Ability to persuade others at all levels of an organization to influence decision-making.

Skills :

- Ability to create new revenue streams.

- High Degree of Customer Service Orientation.

- Create, develop, enhance, and execute a comprehensive sales strategy.

- Outstanding communication skills, both written and verbal; ability to deliver concise, logical written documents and the presence to deliver the company's vision and product definitions to both large and small audiences.

- Strategic thinking for channelling various streams of business.

- High acumen in Finance and Budgeting.

Education and Experience :

Bachelor's Degree and MBA from a tier 1 Institute is preferred. Candidates should have experience of 15-20 years in managing large sales and Customer Service force, preferably from Services Organization, BFSI, institutional and hospitality domain. Experience in managing HNI and corporate sales are an added advantage. Exposure to direct marketing and telesales is desirable.

Job Location : Chennai