Business Head - Hospital/Healthcare

Designation : Business Heads - Cardiac/Oncology/Transplant

Reports to : Facility Director

Qualification : MBA/MHA/MPH

Experience : 10+ years

Accountabilities:

Increase footfalls, OP to IP conversions, P&L responsibility, drive revenue, Should have some understanding of ops also. ( 20% Operations & 80% business role )

Review MIS: Daily, Weekly and Monthly

- Study and analyze daily reports and make note of the performance

- Take corrective action if necessary and inform the concerned parties.

- Call up concerned people and seek explanations

- Review performance by going through weekly reports

- Go through monthly reports and see performance trends and opportunities for improvements

- Analyze costs and identify cost saving opportunities

Review of marketing and business development activities/initiatives (with marketing Team)

- Review business performance vis-a-vis targets for Oncology.

- Review segment-wise analysis

- Identify strategies for business improvements

- Identify growth and opportunities in terms of products, corporate and direct sales

- Plan for the next month performance along with the marketing team

- Ensure that various departments support the marketing effort in the form of camps, lectures, direct sales to doctors, referrals, large events.

- Guide doctors and other staff on quality of care,

- Get updates from team members/new hires/potential candidates on the happenings in the markets, competitors, competitor strategy and use the market intelligence to build a competitive edge for the hospital.

Delegation and staff management:

- Guide staff from various perspectives-expectations, provide direction and remind team members of the goals, vision and mission of the hospital.

- Ensure professional with desired competencies are taken for the role in mind (trained people to handle appropriate equipment, job etc.)

- Ensure smooth coordination between Doctors and HODs.

- Ensure conflict resolution between various departments/HODs and set up a mechanism for greater coordination and information flow between departments for smooth functioning

Any other responsibility as deemed fit from time to time by the Company/ Director(s)

Job Performance Parameters