Business Head - FMCG

Industry - FMCG / Foods / Beverage

Category - Sales & Marketing

Skills - Sales, Business Development, Client Servicing, FMCG, NPS, Retention, distribution, regional, national, P&L, Sales Process, automation, Retail, Food & Beverage

Job Type - Permanent

Job Description - Provide leadership through development and implementation of business strategies, plans and tactics towards maximization of revenue, profits and customer satisfaction.

Client Details

Our client is one of the leading FMCG & Retail Solution companies and a distinct market leader within their business portfolio. With a solid share of business in the Consumer (FMCG, Retail) and Industrial space, they are now focused on impeccable service delivery levels and client retention. They are looking to hire a Business Head with a strong track record of Sales & Marketing in FMCG businesses to drive the growth and business objectives of the organization.

Description

In this role, reporting to the CEO - the incumbent will be responsible for:

- Responsible for client engagement, relationship building and extensively involved in Client and Stakeholder Management

- Effective management of achievement of strategic and operational objectives

- Ensuring impeccable service delivery to existing accounts with an objective to drive client retention

- Focusing on ensuring a stable NPS in client surveys

- Setting up parameters for effective governance, risks and sustainable platform

- Development of tactical plans for the division in line with Customer, Client and Group strategic direction and objectives

- Implementing robust performance assessment and reward programs

- Augmenting controls, automation, compliance & processes

- Driving thought leadership and team management besides mentoring the leaders at the organization for the next level.

Profile

- Should be from a Tier 1 or 2 college with 15-20 years of work experience and having worked through a stable career with strong stint in Sales and Distribution of FMCG products (covering both urban and rural markets).

- The candidate should have an ability to handle large teams efficiently and effectively besides having handled new launches (Expansion Capability).

- Preferably currently working with MNCs and possessing strong business orientation.

- Experience of managing P&L and building scale in a distributed set-up (Food industry or a similar decentralized model) with multi geography experience is ideal.

- The candidate must have penchant for building systems and sales process and should be a vocal champion for sales process and systems Automation.

- Should have successfully delivered in current and past roles; and should be able to deftly handle and enhance a team of at least 200 + people directly and indirectly.

Job Offer

Opportunity to head business for an industry leading MNC in a high visibility role.

Contact - Swapnil Khetan - +91 (0) 22 4236 3332

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