CRM Product Company-Business Head-CPG Vertical
Job Description: Business Head - CPG
Reporting To: CRO (Chief Revenue Officer)
Key Responsibilities :
- Work closely with the CRO to diversify our solutions portfolio to CPG vertical and ensure world class service experience
- High growth role with P&L ownership along with Account deliverables
- Identify prospective clients within CPG domain and figure out opportunities to pitch-in Capillary's solutions.
- Initiate and prioritize projects, track business development
- Engage closely with the account management/delivery/implementation training team to help determine the best technical implementation methods and reasonable execution schedules.
- Analyzes business data, financial information, and commercial needs of clients to evaluate business opportunities to reach cost effective business solutions.
- Excellent team management and interpersonal communication skills enabling effective interaction with people at all organizational levels
- Understanding of product development methodologies and project management disciplines.
- Networking in the region with prospect/industry and represent Capillary at regional/national events.
Qualifications& Experience :
- Graduation with MBA from top ranked institution(MBA is not mandatory but will help)
- 7+ yrs of experience with understanding retail, digital, loyalty or CRM/analytics space.
- Proven record of driving results in a high-growth company environment.
- Strong Team management skills Management skills and competencies:
- Demonstrated record of success in a goal oriented, highly accountable, business environment.
- Ability to collaborate and work effectively with other team - Account Management, Delivery, Product Management, Analytics etc.
- Professional demeanour, superior phone skills, excellent presentation, verbal and written communication skills
- Deep understanding of industry issues, a vision for growth and a passion to build Capillary's position in the industry
- Ability to articulate, Company's value proposition affectively to all types of Customers and ability to interact with any level within the customer organization (Particularly with CXO/CMOs/ Marketing Heads).
- Ability to adapt to a changing environment quickly and easily.
- Ability to prioritize tasks and manage time efficiently, showcase High level of selfinitiative and self-motivation.
- Experience with managing clients, stakeholders, and cross-functional teams.
- Proven people, business and project leadership& negotiation experience
- Ability to understand, anticipate and react to competitive market requirements, industry opportunities and constraints.
Common Personality Traits :
- Must be a self-starter
- Entrepreneurial mindset, excellent forward thinking, decision making and coordination skills.
- Comfortable operating in a highly dynamic and at times ambiguous environment.
- Ability to interact with and influence senior executives with strong product vision
- Self motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow-through on commitments
- Demonstrates integrity, maturity, and sets an example of constructive and positive leadership for the team
- Ability to make decisions independently/propensity to make calculated risks
- Excellent verbal and written communication skills able to communicate difficult concepts in simple terms
- Strong awareness of technology trends and potential influence on Capillary business
- Must be able to demonstrate both a passion for technology and a strong aptitude for business strategy
- Excellent organizational skills with an ability to manage multiple tasks to completion
- Highly confident and able to develop strong relationships
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