- Set up a robust account wise forecasting model to help improve predictability and bring in a financial discipline
- Negotiate commercials in a way to help maximize Revenue and EBITDA.
- Setup monthly review cadence for Leadership Team members - comprising deeper dives of specific P&L items
- Help build a framework for annual operating plan, and conduct periodic budget vs actual variance analysis
- Work closely with cross functional teams to resolve issues across P&L
- Scale vertically from strategic business building projects to detailed spreadsheet modelling and analysis.
- Develop clear understanding of key business drivers, analyses key financial metrics, provide value add analysis, support to sales / finance management
- Guide the team on rigorous data-based analysis for any decision-making scenario, bringing out business insights not visible in regular reviews
- Proactive in reviewing financial information, identifying exception / inconsistencies, initiate action and follow-up for logical closure.
- Support finance / business leaders in simulation of traffic projections and conversion, working out the right lever to invest on attaining the traffic target, including cost optimization plans
- Establish ROI on marketing investments, with right assessment of risks and opportunities
- Understand the levers impact Net promoter Score (NPS)
- Build operational plan for contact center resources optimizing on utilization and channel mix
- Participate in budget discussion and support scenario building / simulation modelling
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