Business Analyst - Strategy & Pricing

About Us:

Exotel is the emerging market's leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel's cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa.

Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju's, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotel's suite of a communication APIs, Ameyo's omnichannel contact centre (merger), and Cogno AI's conversational AI platform (acquisition) over the cloud. They're a $100 million Series D funded company with $60 million in ARR.

What will you do?

This role is a high visibility role providing an all encompassing understanding of business and opportunity to work on pricing and commercial models across product suites.

Pricing Design:

- Design and Review Pricing across the product suites of Exotel.

- Assist in simplifying pricing of existing products

- Design pricing for new products & new geographies

- Keep track of Continual Competitor research and market Intelligence

- Pricing considering competition & regulatory aspects

Pricing Packages and Bundles:

- Pricing packages and bundles

- Annual Commitment models

- Financial modeling (Sunk Costs, Churn)

Gross margin monitoring:

- Gross Margin Sensitivity for Volume and Price

- Key Deals GM computation and business case

- Regular GM reporting for top accounts

What are we looking for:

- Comfortable dealing with huge data and spreadsheet modeling

- Understanding of financial terms

- Extremely detail-oriented and organized, and able to meet deadlines.

- Quick learning ability, interest and intent in Exotel business lines.

- 3-7 years of work experience

Qualification: CFA, CA MBA(Finance)