Business Analyst - Retail/Corporate Banking

Job Purpose :

- To conduct business analysis and assist in implementing technology solutions in an efficient way by
determining the requirements and communicating them clearly to stakeholders.

- Be a Technology advisor and subject matter expert on Consumer (Retail) Channel Banking - Internet
Banking, Mobile banking, SMS banking, Wearable banking platforms that support digital transformation.

- Establish trusted partnerships with Business, Product Owners, Operations and processing teams, Vendors, Technology and other internal teams.

Key Accountabilities :

Generic Accountability:

- Seconded from Business, on need basis; Co-exists along with PO only in small & large initiatives for administrative support

- Perform business analysis, enhancements and changes

- Assist in developing business and operational processes and to participate in the developing system training artefacts

- Defines service value chains and detailed processes

- Articulates functional / non-functional requirements

Specific Accountability:

- Convert specified and unspecified business needs to technology specifications

- Articulate current and future capabilities clearly and confidently to business and technology stakeholders.

- Understanding of business and technical architecture, system features and ability to apply this knowledge in projects.

- Conceptualize & review solutions for the requirements raised by business teams and coordinate with required stakeholders for delivery.

- Participate in all project related activities with regards to requirements gathering, planning, implementation, as well as system & user acceptance testing.

- Support the Program/project managers and Product Owner in driving the project delivery and meeting business objectives.

- Relentlessly be the voice of business and customer while driving technology led business solutions.

- Conduct end user training and ensuring the required knowledge transfer to key team members is set in place.

Minimum Experience:

- 3-5 years of Experience as a BA, preferably in BFS domain

- Working Knowledge of relevant Microsoft applications, including Excel, Powerpoint, Visio

- Proficient experience with data visualization

- Proven capabilities in project and user-testing management

- Proficient technical writing capabilities

- Proven analytical abilities

- Hands-on experience generating process documentation and reports

- Proficiency in Statistical languages, statistical software is good to have

- Extensive analytical capability with use of tools

- Experience in business change through analytical skills

- Knowledge of Agile product ownership practice

Location: Bangalore, Chennai, Pune