- BROAD RESPONSIBILITIES:
- Establish the highest level of expertise with company's products
- Engage with users and understand their needs and map to product
- Be the retail consultant during deployment workshop and interface between customers and deployment team for all business requirements
- Own the complete onboarding & adoption of customer on company's products
- Create requirements document identifying configuration and customization needs of the users
- Configure metadata and reports on new or existing client instances
- Create reports, visualization and basic analytics as per user needs in company's products
- Own functional training for Client teams and channel partners
- Drive UAT by identifying and running test cases
PRE-REQUISITES FOR THE ROLE:
Strong understanding in either of the following :
- HR Domain
- Finance Domain
- Experience in Retail, CPG, Hospitality, Telco, Fashion and Food & Grocer across retail formats
- 5+ years or relevant experience with at least 3+ years of experience as a Business or Technology Consultant in this space
- Any BI tool exposure or BI features understanding would be added advantage
- Experience with SQL, R, Tableau is a plus
- Exposure to work with any international retailer is must
- Ability to work with global, cross-location organizations in an entrepreneurial environment
- Willing and able to travel as needed domestically or internationally
- Excellent executive communication and presentation skills
- Skilled at common Microsoft office applications like Excel, PowerPoint and Word
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