Business Analyst - Learning & Development - BPO/ITeS

Job Description :

- Understand key delivery levers with in the learning function and bring intelligence from the industry around best practices to drive performance

- Benchmark current metrics and performance in the function to that of the industry

- Outside in view of tools and technologies that are used to augment delivery

- Be involved in creating project charters, collaborate with the team to analyze data, align project objectives and measure impact

- Work with learning leaders across vertical and geos and be responsible for standardizing the practices, measurements, solutions and metrics

- Use data modelling practices to analyze findings and create suggestions for strategic improvements and changes

- Communicate the benefits of recommendations made and help to address any uncertainty and concern

- Ability to drive process analysis, opportunity assessment and stakeholder communication, workshops and meetings

- Able to analyse, develop requirements and executes allocation, transformation processes, and other Configurations

- Liaise between Business and Technology teams effectively and develop meaningful relationships through collaboration with stakeholders

- Support and assist in the development of Marketing/Product/Capability collaterals

- Performs financial data related research and root cause analysis activities, provides correct specifications, and escalates issues as appropriate