Roles & Responsibilities :
- Partner with the business units in documenting and prioritizing business objectives.
- Work with various stakeholders to create business and functional requirements, data flow diagrams, business rules, mock-ups, and Epics and User Stories.
- Work with project team to identify and resolve issues that arise during projects or as part of day-to-day business operations.
- Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
- Contribute to the product backlog and periodically review with product owners
- Work with developers and QA to provide clarifications on business requirements as needed
- Test developments to ensure conformance to business requirements
- Demonstrate product features to stakeholders, gather feedback, and review with product owners
- Produce end user documentation such as application help and training material
- Ensure compliance with all regulations, policies, and procedures.
Eligibility :
- 5+ years of experience in BA roles and responsibilities in Banking domain ( prefer banking product and system knowledge, and digitization experience)
- Experience in writing User Stories
- UI/UX wireframing/diagramming skills
- Strong exposure in requirement gathering
- Good understanding of database
- Understanding of the client/server, web, API communication model
- Exposure in interacting product owner and development team
- Proficient with basic MS Office tools Excel, Word, PowerPoint, Visio
- Good communication skills
- CRM experience preferred
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