Business Analyst - IT

1. Creating documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, wireframes and newsletters.

 2. Assisting Application Owner in leading, directing, and reviewing all activities associated with delivering technology products. 

3. Ability to work collaboratively with Subject Matter Experts (SMEs) and technical teams and project managers on development projects during all phases of software development life cycle 

4. Responsible for conducting Design Thinking sessions to gain insights into end user needs 

5. Manages the Backlog, working with the App Owner to prioritize requirements, define and manage scope and sprints for a project. 

6. Provides operational support to Business Users. Configures App features in production and non-production environments. Engages with various teams to resolve problems as they arise. Must Have Skills:- Business Analysis, Requirement gathering. Nice to Have Skills:- Creating documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, wireframes and newsletters

Requirements:

1. Strong BA with presentation skills

2. US Customer Engagement experience

3. Self-driven - should be able to independently work towards business objective

4. Should have past experience of program management

5. Strong communication skills

6. Must be flexible to work in overlapping times with US PST timezone

Business Analysts conduct market analyses, analysing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

ROLES AND RESPONSIBILITIES OF BUSINESS ANALYSTS :

- Requirements are at the fundamental and primary of developing and creating information technology solutions. Defining, analyzing and documenting requirements develop from a business analyst's creative process, and are envisioned to show what a system can do. The following are the business analyst roles in defining, documenting and managing requirements

- Extract requirements: Incomplete or improper requirements usually lead to project failure. A business analyst determines a project's requirements by extracting them from business or government policies, as well as from current and future users, through interaction and research.

- Anticipate requirements: Trained business analysts know how quickly things change in the dynamic world of information technology. Baseline plans are subject to modification and anticipating requirements that will be needed in the future or that have not yet been considered is essential to successful outcomes.

- Constrain requirements: While complete and comprehensive requirements are indispensable to project success, the concentration and attention must remain on main business needs, and not users- personal preferences.

- Organize requirements: Business analyst must organize requirements into related categories to effectively and efficiently manage and communicate them. Requirements are sorted into types according to their source and applicability. Proper company avoids project requirements from becoming overlooked, and leads to optimum use of time and budgets.

- Translate requirements: Business analyst must be proficient and skillful at translating business requirements into technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions.

- Safeguard requirements: At regular intervals in the project life cycle, the business analyst safeguards and protects the business and user's needs by verifying functionality, accuracy and completeness of the requirements against the original initiating documents.

- Simplify requirements: Business analyst accentuates simplicity and ease of use at all times, especially in implementation. Meeting business aims and objectives is the goal of every information technology project; business analysts identify and avoid unnecessary activities that do not solve the problem or help to reach the objective.

- Verify requirements: Business analyst should continually verify the requirements and reject all implementations that do not lead business goals and objectives. Verifying requirements is accomplished through scrutiny, test, demonstration and inspection.

- Managing requirements: Typically, a formal requirements presentation, review and approval session occurs, where project schedules, costs and duration estimates are updated and the business objectives are revisited. Upon approval, the business analyst transitions into requirements management activities for the rest of the IT solution life cycle.

- System and operations maintenance - Once all requirements have been met and the information technology solution delivered, the business analyst's role shifts to maintenance, or preventing and correcting errors and defects; enhancements, or making changes to increase the value provided by the system; and operations and maintenance, or providing system validation procedures, maintenance reports, deactivation plans, and other documents, plans and reports. The business analyst will also play a major role in analyzing the system to determine when deactivation or replacement is required.

DUTIES OF A BUSINESS ANALYST :

- Business analyst main focus is identifying opportunities for improving a business's processes and using technology to eliminate problems that affect productivity, output, distribution and ultimately, the bottom line. So, knowing how technology can solve business problems is vital to a business analyst's success. The following are the duties performed by a business analyst;

- Analyzing the business processes in an organization or a company for inefficiencies and inadequacies. Making recommendations and approvals for solutions or improvements that can be achieved and attained through new technology or alternative uses of existing technology.

- Acting as liaison between business stakeholders, such as management, customers or end users, and the software development or information technology team.

- Analyzing and communicating stakeholder needs by translating business requirements into software requirements.

- Documenting and evaluating required data and information.

- Using modeling, testing and data models to improve the flow of information through an organization to enhance project success.