Business Analyst - IT

1. Gathers and documents business and technical requirements that best reflect customer needs.

2. Advises customers based on product capabilities and best practises , leveraging reuse where applicable.

3. Provides and designs holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.

4. Effectively participate in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support.

5. Responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the new details of new solutions and their impact on business processes.

6. Ensures that the customer understands the solution. Receives responses to all open questions and action items.

7. Supports the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.)

8. Prepares solution-related documents and specifications. Configures the solution, and creates, executes and maintains accurate and detailed test plans for testing when applicable.

9. Supports the resolution of configuration/ implementation related issues if and when they arise.