Business Analyst - IT

Role Overview:

- As a Business Analyst in the aviation sector, you will play a crucial role in leveraging datadriven insights to enhance operational efficiency, safety, and decision-making within the aviation industry.

- We are seeking a talented and motivated individual with 2 to 5 years of experience in business analysis to join their dynamic team.

Key Responsibilities:

1. Operational Analysis:

- Collaborate with cross-functional teams to analyze and enhance various aspects of airline operations.

- Identify opportunities for process improvement and efficiency gains in flight operations, ground services, and customer experience.

2. Data-driven Insights:

- Utilize data analytics to extract meaningful insights from operational data.

- Present findings to stakeholders and provide actionable recommendations for strategic decision-making.

3. Requirements Gathering:

- Engage with business units to gather and document detailed requirements for process improvements and system enhancements.

- Work closely with IT teams to ensure alignment between business needs and technological solutions.

4. Performance Metrics and KPIs:

- Develop and maintain key performance indicators (KPIs) for monitoring and evaluating airline performance.

- Implement reporting mechanisms to track operational metrics and assess overall efficiency.

5. Collaboration with Stakeholders:

- Build strong relationships with internal stakeholders, including operations, finance, marketing, and IT teams.

- Act as a liaison between business units to facilitate effective communication and collaboration.

Qualifications and Skills

- Master's degree in business, Aviation Management, or a related field.

- 2-5 years of experience in business analysis, preferably in the airline or aviation industry.

- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.

- Familiarity with airline operations, industry regulations, and market trends.

- Proficiency in data analysis tools and business intelligence platforms.

- Excellent communication skills to convey complex information to both technical and non-technical stakeholders.

- Proven ability to work independently and collaboratively in a fast-paced environment