Strong experience in Business Analysis, Payments domain and experience in GPI tool (tracking tool).
Knowledge
- Good understanding of Global Change Delivery Business Transformation Frameworks and best practice techniques
- A thorough understanding of the purpose, values, culture, and fundamentals of Global Change Delivery
- Very strong knowledge of the external environment regulatory, political, competitors, etc.
- Basic Business reengineering knowledge
- Business analysis, requirements gathering, and design techniques
- Change management and implementation management techniques and approaches
Experience
- Proven track record as an outstanding analyst, consultant and/or project manager
- Overall financial services industry knowledge with specific functional expertise
- Extensive experience gathering requirements and conducting design activity, with a mix of business, operations, and technology focused projects
- Exposure to business case development and a sound understanding of how design enablers underpin business benefits
- Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact center, trading floor, operations, head office, etc).
- Effective communication, inter-personal and negotiating skills
- Excellent decision making and problem-solving ability
- Sound judgmental skills to identify and resolve problems
- Experience of managing resources using appropriate communication, delegation and planning skills
- Ability to motivate and lead people, employing appropriate management styles
- Proven ability to work across regions whilst maintaining a global perspective
- Proven ability to work with senior stakeholders and business sponsors
Capabilities
- Business Analysis & Design
- Achieving Excellence
- Delivery at Pace
- Impactful communication
- Business Case and Benefits Realisation
- Change and Implementation Management
- Planning and Plan Management
- Stakeholder Management
- Problem Solving and Critical Thinking
- Collaboration
- Commerciality
- Process Re-engineering
- Resource and Team Management
- Consultancy
Qualifications and Accreditations
- Certified Business Analysis Professional (CBAP)
- Expected to work towards a qualification
- Lean Six Sigma Green Belt
- Degree in Business Information Systems or a related field - Differentiator
- Degree in business administration/management/ economics, engineering and science - Differentiator
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