Business Analyst - Digital Transformation - Courier/Transportation

Senior Business Analyst - Digital Transformation

Primary Job Responsibility:

"As-Is" business process study and mapping (PDD)

"To-Be" business process design and mapping

- Driving digital transformation business cases, ROI calculations, deployment strategies, and inter-team coordination.

- End customer presentations, Demo and workshops

Education and Essential Experience:

- Well-versed in customer experience journey and BPM operations

- Experience in Business Process Study & Mapping

- Excellent written and verbal communication skills in English.

- Organized and Methodical.

- Target and deadline driven.

- Sound knowledge of MS Office (especially Excel, Word, and PPT)

Key Enablers:

- Innovative and able to foresee market conditions

- Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done

- Persuasive with details and facts

- Confident, and flexible with the ability to work in a fast-paced and changing environment

- Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.

- Extrovert with a blend of sales mindset