Business Analyst - BFSI - Payment

Good knowledge of US payments systems, credit & debit cards processing, ACH & wire transfers and Payment reconciliation systems

- 5 to 8 Years of Business Analysis experience within the financial services and or payments industry in building consumer facing mobile and web applications

RESPONSIBILITIES

Business Analyst - Associate

Delivery - (85%)

- Author detailed product requirements and develop use case documentation

- Collect, document, and manage enhancement requests from internal and external sources

- Work with project team members to collaboratively develop end-to-end process flows and test cases

- Maintain updated product and system documentation as changes are made along the development cycle

- Hands-on functional testing and validation of business requirements and system functionality

- Ensure that all required metrics are collected in time and are of good quality. Bug-triaging is a responsibility across all product groups while those metrics specific to products will be outlined by the General Managers and Product Managers

- Report the status of projects and assignments including the risks and mitigation plans to the Product manager regularly and in a timely manner

- Ensure clear understanding of the specifications by Engineering and Quality teams and provide the support required for these teams to ensure timely delivery in good quality

- Provide regular feedback on products and processes to Product Managers

- Review and ensure robust test scenarios and cases

- Collaborate with User Experience team to ensure usability deliverables coincide with the Functional design time-lines

- Collaborate with the Technical Publications team to ensure the delivery of all documents in good quality and on time

People Management - (5%)

- Attend and Contribute in team meetings (Vertical team, Product all hands, respective product)

Strategy - (5%)

- Participate in the release planning and scoping processes that determine the product roadmap

- Assist the Product manager in articulating the product roadmap to internal stake-holders.

- Identify and document opportunities for process optimization, process redesign, or development of new process

- As part of product planning phase, work with the Product manager to define and describe the ideal / stereotype users that represent the product/feature planned for development

Marketing - (5%)

- Assist the Product Manager in creating the content for product collaterals such as solution presentations, datasheets, whitepapers and FAQs

- Assist the Product Manager in preparing product demonstrations and demo scripts.

- Work with the Product Manager to disseminate the release scope as well as provide the required support for Client Services and Professional Services teams in the initial months of client launch of newly built functionality

Qualifications and Experience

- 5 to 9 Years of Business Analysis experience within the financial services and or payments industry in building consumer facing mobile and web applications

- Good knowledge of US payments systems, credit & debit cards processing, ACH & wire transfers and Payment reconciliation systems

- Strong ability to forge a strong & credible working relationship with Software Engineering, Quality Engineering, Documentation and Implementation organizations

- Strong planning and analysis skills

- Experience with Agile SDLC methodologies

- Engineering, Math, or Technical Background

- Ability to execute – take action and bring projects to a timely closure

- Highly professional, specifically in his/her relationships with all key stakeholders

- Ability to demonstrate “clarity of thought” at all times and within all types of communications

- Firm knowledge of PowerPoint, Excel, Word, and other presentation tools