Understanding Business requirement and documenting it
- Creating detailed test cases covering all test scenarios. Ability to think beyond the obvious and catch the outlier conditions
- Prepare and execute detailed User Acceptance Testing and coordinate with engineering team for fixes
- Timely closures of proposal/ plans/ designs with internal and external stakeholders
- Help business implement technology solutions in a cost effective way by determining the requirements of a project or program and communicating them clearly to stakeholders, facilitators and partners
- Coordination with various Departmental Heads / Users like Digital team, Product teams, Business Teams, IT, Vendors etc. to execute projects as per requirement - Work with Internal customers to resolve their issues, identify opportunities for automation to minimize manual intervention
- Supporting business in case of live issues by coordinating with technology and getting it resolved in the expected TAT
- Working with multiple delivery and business partner teams - Prepare User Guides and train users on newly developed Systems
- Provide inputs to process team while preparing processes related to systems - Maintain Timely & Accurate MIS and Reporting.
- Knowledge of entire project SDLC and active involvement in projects from requirement documentation to post production support
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