Business Analyst - Analytics/Business Intelligence - Market Place Business Operations

Functional -

3 to 5 years of relevant Analytics and Business Intelligence (BI) professional experience

Strong Analytical skills - has ability to ask right questions, analyze data, draws conclusion by making appropriate assumptions

Organization skills - demonstrated ability to work independently to make complex investigations

Communication skills - ability to communicate (written and spoken) in English

Ability to communicate complex technical problems in simple plain stories

Ability to present information professionally & concisely with supporting data

Work effectively & independently in a fast-paced environment with tight deadlines

Ability to engage with cross-functional teams for implementation of project/program requirements

Outstanding attention to detail; Exceptional problem solving skills

Experience in modeling complex business scenarios

Technical -

Proficiency in SQL and Advanced Excel (Array and Statistical formulas)

Knowledge of BI & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts

Understanding of visualization tools such as Tableau, Datazen, SSRS is a plus

Bachelor's degree in Engineering, Mathematics, Statistics or related field

Roles and Responsibilities:

Work closely with business teams and programs to identify, define and document business intelligence (BI) and analytical reporting needs

Act as a liaison between program managers, technical analysts and functional experts to analyze and design key performance indicators (KPIs) to measure process performance

Consolidate information into cohesive and insightful analytical reports for use in decision-making. Design and generate high quality and impactful BI reports that drive value and process efficiency

Mine DW / BI platforms to fetch raw data and analyze it to prepare insightful statistical reports

Automate the report generation process though use of BI tools and programing techniques: such as SQL, SAS, DW concepts & advanced Excel

Deploy visualization tools and techniques such as Tableau, DataZen, PowerBI & Infographics to build comprehensive dashboards

Track and documents changes in functional and business specifications so as to accurately identify and measure KPIs

Write detailed procedures for BI reporting processes and for use in training

Identifies opportunities for improving business processes through detailed and thorough root cause analysis

Participate in studies of new and existing programs and special projects to determine feasibility - thereby resolve problems including organizational, analytical & procedural

Preferred Qualifications:

Experience in e-commerce industry

Experience in business process improvement, Lean/Six Sigma a strong plus

MBA/MS/M Tech from elite university preferably Management / Operations Research/statistics