Business Analyst

Roles & Responsibilities

- Build new analytical tools, interfacing with business and technical stakeholders

- Develop models and metrics providing insights on the customer, service providers experience and performance

- Manage the business metrics reporting process

- Drive process efficiency and automation

- Collaborate with Product, Sales, and Operation Managers across the organization to come up with new customer opportunities/insights and existing operation effectiveness and efficiency

Qualification, Experience & Skills:

- 1+ years of experience in business analysis

- Proficiency in SQL, Excel, Tableau/Power BI and Statistical analysis tools and techniques

- Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problem

- Demonstrated ability to communicate complex technical problems in simple plain stories.

- Ability to present information professionally & concisely with supporting data.

- Ability to work effectively & independently in a fast-paced environment with tight deadlines.

- Background in logistics preferred