Burma Burma - Restaurant Manager

Restaurant Managers by Burma Burma (A Division of Hunger Pangs Pvt Ltd).

Experience: Relevant Exp 1 year as a Restaurant Manager Total Max Exp-7 yrs

Job description :

Core Responsibilities :

- To ensure smooth operations of the Restaurant.

- Ensures that key service standards are maintained to achieve high levels of guest satisfaction.

- Schedules dining reservations and develops guest relations.

- Conducts daily briefings to communicate necessary information.

- Sets up and ensures maintenance, hygiene, safety and sanitation of outlet areas according to Restaurant standards.

- Communicates between kitchen, kitchen stewarding, housekeeping, and other relevant departments.

- Monitors and controls quantities, cost and quality of supplies.

- Controls pilferage and breakage to effectively manage operational cost.

- Ensures cost effectiveness of resources (material & staff) under his / her control to achieve optimum profitability.

- Ensures all the staff in the department is fully trained through constant on-the-job training.

- Creates a positive work environment for all employees.

- Takes corrective action where required to improve safety of work areas at the Restaurant.

- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

- Personally, conducts skill training.

- Understanding every aspect of the restaurant / brand food and philosophy

- Manage staffing and hiring in service teams

- Cater to specific requests/needs of clients/guests in accordance with established procedures

- Respond efficiently and accurately to customer complaints

- Maintain cleanliness/sanitation of service work areas.

- Deliver superior service and maximize customer satisfaction

- Check daily reports and SOPs work in accordance.

- Report in detail to the Management

- Track and reduce wastage

- Perform other related duties as assigned.