Branch Manager - Retail Banking

Role/Job Title : Branch Manager

Business - Retail Banking

Roles & Responsibilities :

- Key / Primary Responsibilities of the Role - List the primary deliverables

- Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales

- Assess local market conditions and identify current and prospective sales opportunities

- Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services, and TD & managing group business products like Business Banking products & other assets products (home loan, LAP etc.)

- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

- Adhere to high ethical standards, and comply with all regulations/applicable laws.

- Network to improve the presence and reputation of the branch and company.

- Stay abreast of competing markets and provide reports on market movement and penetration.

- Establish the Bank and the brand in the catchment area.

- Responsible for achieving overall branch targets and ensuring branch profitability.

- Cultivate relationships with individual and corporate customers

- Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.

- Bring out the best of branch's personnel by providing training, coaching, development and guidance.

- Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.

- Collaborate with other branch departments and functions to provide products and service offerings to the customer

Key Success Metrics :

- CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets

Qualifications :

- Graduate - Any discipline

- Post Graduate - MBA Finance

Experience :

- Minimum Number of Years - 10 + years of relevant experience in Banking or allied Business

- Industry - BFSI