Position: Branch Manager
Location- Mumbai
Min 2 yrs of exp in Branch Head Required.
Job Description:
Upkeep of the Branch and ATM
- Profit and Loss and Balance Sheet Management
- Tracking and monitoring daily productivity and book movement of the branch
- Ensure Branch headcount budget to be maintained
- Ensure Role clarity of employees in the branch
- Ensure that the BEST template is fully updated
- Comply with Bank's policies and processes
- Thorough knowledge of daily banking operations and products and services
- Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch
- Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns
- Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the branch and for various product and services
- Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards
- Ensure safety and security of bank's and customer's assets
- Ensure Audit related deliverables both internal and external are met as per the prescribed norms
- Ensure timely submission of MIS reports
Key Performance Indicators
- % of Business achievement vs. Targets (across products)
- Rating of cluster in health report published by OSD
- % attrition of manpower
- # of frauds / customer complaints in cluster
- % employees certified as per mandate by management
Essential Competencies & Skills
- Strong written and verbal communication skills
- Fully conversant with MS Office
- Excellent networking & interpersonal skills
- Strong Decision making ability
- Ability to manage complex client situations
- Sensitive to issues of confidentially and compliance
- Strong sense of accountability and self-initiative
- Openness to work in flexible hours
- Awareness on global and financial sectors
- Market knowledge of - Retail Banking-
- Knowledge of regulatory guidelines.
If interested then please share your updated resume or Contact at 0124-4346339 / 8527083538
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